General and Order | Etheron KB

How do I cancel my service?
Go to the customer panel. Click on Services. Choose the service you wanSome readers
How do I upgrade my plan?
Here we explain how you can easily and quickly upgrade your service! Go to https://mijn.etheron.nl/ and select the service. Select the service you want to upgrade by clicking on it. Select Upgrade/downgrade. ![](https://storSome readers
What are the payment methods?
We accept the following payment methods: IDEAL (0.29 euros) Paypal (0.35 euros and 3.9% extra costs) PaySafeCard (15% extra cost) BanContact (0.39 euros) SofortBanking (0.25 euros and 0.9% extra costs) ING Home'Pay (0.25 euros and 0.9% extra costs) Mastercard, Visa & American Express (0.25 euros and 1.8% extra costs)Some readers
Can I also upgrade during my current period?
Yes, this is certainly possible. This can be done with some services via the customer panel. If not, you can create a ticket containing which package you want to upgrade and which service you want to upgrade. You then only pay for the days for the period that is running. So you only pay for what you can use. In case of renewal, the full price will be charged.Some readers
What if something goes wrong during my order?
After placing the order, please contact contact via a ticket and state: With which payment method you paid A payment reference (if possible) A screenshot of the payment (if possible)Some readers
Where can I change my password?
You can change your client panel password here: https://mijn.etheron.nl/clientarea.php?action=changepwSome readers
Am I tied to something?
There is no notice period attached to the services for which we do not expressly conclude a contract with signature. So all services on our website are not subject to a notice period. So you can stop at any time. Cancellation is not necessary, if you do not renew, the service will automatically expire. The extension order will therefore expire.Some readers